Employees API
Employees are account-scoped people who submit source stories and receive nudges.
Endpoints
GET /api/v1/employeesPOST /api/v1/employeesGET /api/v1/employees/:idPATCH /api/v1/employees/:idDELETE /api/v1/employees/:id
Filtering, Sorting, Include
- Filters:
id,name,email - Sort fields:
id,name,email,created_at,updated_at - Include:
submissions,nudges
GET /api/v1/employees
curl -X GET "https://cases.shipmentbot.com/api/v1/employees?filter[email]=jamie.writer@example.com&sort=name&include=submissions&page[number]=1&page[size]=10" \
-H "Accept: application/json" \
-H "X-API-Key: csb_live_your_token_here"
{
"data": [
{
"id": "4",
"type": "employees",
"attributes": {
"name": "Jamie Writer",
"email": "jamie.writer@example.com",
"created_at": "2026-03-01T10:20:00.000Z",
"updated_at": "2026-03-01T10:20:00.000Z"
},
"relationships": {
"submissions": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/4/relationships/submissions",
"related": "https://cases.shipmentbot.com/api/v1/submissions?filter%5Bemployee_id%5D=4"
},
"data": [{ "id": "15", "type": "submissions" }]
},
"nudges": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/4/relationships/nudges",
"related": "https://cases.shipmentbot.com/api/v1/nudges?filter%5Bemployee_id%5D=4"
},
"data": [{ "id": "21", "type": "nudges" }]
}
},
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/4"
}
}
],
"included": [
{
"id": "15",
"type": "submissions",
"attributes": {
"status": "submitted",
"situation": "A customer needed faster onboarding.",
"problem": "No repeatable implementation playbook.",
"implication": "CSM hours were consumed by custom support.",
"solution": "Created a templated kickoff workflow.",
"raw_content": null,
"reviewed_at": null,
"published_at": null,
"created_at": "2026-03-03T15:00:00.000Z",
"updated_at": "2026-03-03T15:00:00.000Z"
},
"relationships": {
"employee": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/submissions/15/relationships/employee",
"related": "https://cases.shipmentbot.com/api/v1/employees/4"
},
"data": { "id": "4", "type": "employees" }
},
"campaign_period": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/submissions/15/relationships/campaign_period",
"related": "https://cases.shipmentbot.com/api/v1/campaign_periods/11"
},
"data": { "id": "11", "type": "campaign_periods" }
},
"content_pieces": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/submissions/15/relationships/content_pieces",
"related": "https://cases.shipmentbot.com/api/v1/submissions/15/content_pieces"
},
"data": []
}
},
"links": {
"self": "https://cases.shipmentbot.com/api/v1/submissions/15"
}
}
],
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees?filter%5Bemail%5D=jamie.writer%40example.com&sort=name&include=submissions&page%5Bnumber%5D=1&page%5Bsize%5D=10",
"first": "https://cases.shipmentbot.com/api/v1/employees?filter%5Bemail%5D=jamie.writer%40example.com&sort=name&include=submissions&page%5Bnumber%5D=1&page%5Bsize%5D=10",
"last": "https://cases.shipmentbot.com/api/v1/employees?filter%5Bemail%5D=jamie.writer%40example.com&sort=name&include=submissions&page%5Bnumber%5D=1&page%5Bsize%5D=10",
"next": null,
"prev": null
},
"meta": {
"page": {
"number": 1,
"size": 10,
"total_records": 1,
"total_pages": 1
}
}
}
GET /api/v1/employees/:id
curl -X GET "https://cases.shipmentbot.com/api/v1/employees/4?include=nudges" \
-H "Accept: application/json" \
-H "X-API-Key: csb_live_your_token_here"
{
"data": {
"id": "4",
"type": "employees",
"attributes": {
"name": "Jamie Writer",
"email": "jamie.writer@example.com",
"created_at": "2026-03-01T10:20:00.000Z",
"updated_at": "2026-03-01T10:20:00.000Z"
},
"relationships": {
"submissions": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/4/relationships/submissions",
"related": "https://cases.shipmentbot.com/api/v1/submissions?filter%5Bemployee_id%5D=4"
},
"data": [{ "id": "15", "type": "submissions" }]
},
"nudges": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/4/relationships/nudges",
"related": "https://cases.shipmentbot.com/api/v1/nudges?filter%5Bemployee_id%5D=4"
},
"data": [{ "id": "21", "type": "nudges" }]
}
},
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/4"
}
},
"included": [],
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/4?include=nudges"
},
"meta": {}
}
POST /api/v1/employees
curl -X POST "https://cases.shipmentbot.com/api/v1/employees" \
-H "Content-Type: application/json" \
-H "X-API-Key: csb_live_your_token_here" \
-d '{
"data": {
"type": "employees",
"attributes": {
"name": "Morgan Patel",
"email": "morgan.patel@example.com"
}
}
}'
{
"data": {
"id": "9",
"type": "employees",
"attributes": {
"name": "Morgan Patel",
"email": "morgan.patel@example.com",
"created_at": "2026-03-05T18:31:01.000Z",
"updated_at": "2026-03-05T18:31:01.000Z"
},
"relationships": {
"submissions": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9/relationships/submissions",
"related": "https://cases.shipmentbot.com/api/v1/submissions?filter%5Bemployee_id%5D=9"
},
"data": []
},
"nudges": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9/relationships/nudges",
"related": "https://cases.shipmentbot.com/api/v1/nudges?filter%5Bemployee_id%5D=9"
},
"data": []
}
},
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9"
}
},
"included": [],
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9"
},
"meta": {}
}
PATCH /api/v1/employees/:id
curl -X PATCH "https://cases.shipmentbot.com/api/v1/employees/9" \
-H "Content-Type: application/json" \
-H "X-API-Key: csb_live_your_token_here" \
-d '{
"data": {
"type": "employees",
"id": "9",
"attributes": {
"name": "Morgan A. Patel",
"email": "morgan.a.patel@example.com"
}
}
}'
{
"data": {
"id": "9",
"type": "employees",
"attributes": {
"name": "Morgan A. Patel",
"email": "morgan.a.patel@example.com",
"created_at": "2026-03-05T18:31:01.000Z",
"updated_at": "2026-03-05T18:32:10.000Z"
},
"relationships": {
"submissions": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9/relationships/submissions",
"related": "https://cases.shipmentbot.com/api/v1/submissions?filter%5Bemployee_id%5D=9"
},
"data": []
},
"nudges": {
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9/relationships/nudges",
"related": "https://cases.shipmentbot.com/api/v1/nudges?filter%5Bemployee_id%5D=9"
},
"data": []
}
},
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9"
}
},
"included": [],
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/9"
},
"meta": {}
}
DELETE /api/v1/employees/:id
curl -X DELETE "https://cases.shipmentbot.com/api/v1/employees/9" \
-H "X-API-Key: csb_live_your_token_here"
Successful response: 204 No Content.
Error Examples
404 Employee Not Found
{
"data": null,
"included": [],
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees/999999"
},
"meta": {},
"errors": [
{
"status": "404",
"title": "Not Found",
"detail": "Employee not found"
}
]
}
422 Validation Error (duplicate email in account)
{
"data": null,
"included": [],
"links": {
"self": "https://cases.shipmentbot.com/api/v1/employees"
},
"meta": {},
"errors": [
{
"status": "422",
"title": "Validation Error",
"detail": "Email has already been taken",
"source": {
"pointer": "/data/attributes/email"
}
}
]
}